Service

Professional Services provided by direkt gruppe

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The developers of NEXUSe2e, solutions direkt AG, provide professional services. solutions direkt AG is part of the direkt gruppe, a German IT and business consultancy, which specializes in:

• IT strategy consulting and organizational consulting
• IT architecture and projects
• Collaboration, eBusiness and process integration
• Marketing and online solutions.

Installation & Update

• We install NEXUSe2e on your machines.
• We install software updates for you, and upgrade your machines to the latest version of NEXUSe2e.
• We offer remote or on site service.

Integration & Consulting

• We design an realize integration with your business partners based on your individual requirements.
• We develop the connection to the interfaces of your backend systems, whether those are standardized or proprietary.
• We realize the connection to your business partners, whether they make use of standardized or proprietary frontend protocols.

Custom Development

• Do you need a special functionality that NEXUSe2e does not provide, yet? We offer to develop individual features for you, that meet either open source or closed source criteria.

Support

Standard

• We monitor the operation of your NEXUSe2e instances remotely.
• We answer your questions and give you a hand on operational problems.
• We assist you in using and configuring NEXUSe2e.
• We help you to develop your own NEXUSe2e components.

Enterprise

• In addition to the standard support service you gain access to the clustering code of NEXUSe2e, which enables you to set up a scalable network of NEXUSe2e nodes.
• With the clustering code you    
  • distribute the load of your transactions to several machines, and in addition to that
  • ensure availability in case of failure