Service
Professional Services provided by direkt gruppe
The developers of NEXUSe2e, solutions direkt AG, provide professional services. solutions direkt AG is part of the direkt gruppe, a German IT and business consultancy, which specializes in:
- IT strategy consulting and organizational consulting
- IT architecture and projects
- Collaboration, eBusiness and process integration
- Marketing and online solutions.
We are all ears for your requirements. Please contact us with your individual request.
Installation & Update
- We install NEXUSe2e on your machines.
- We install software updates for you, and upgrade your machines to the latest version of NEXUSe2e.
- We offer remote or on site service.
Integration & Consulting
- We design an realize integration with your business partners based on your individual requirements.
- We develop the connection to the interfaces of your backend systems, whether those are standardized or proprietary.
- We realize the connection to your business partners, whether they make use of standardized or proprietary frontend protocols.
Custom Development
- Do you need a special functionality that NEXUSe2e does not provide, yet? We offer to develop individual features for you, that meet either open source or closed source criteria.
Support
Standard
- We monitor the operation of your NEXUSe2e instances remotely.
- We answer your questions and give you a hand on operational problems.
- We assist you in using and configuring NEXUSe2e.
- We help you to develop your own NEXUSe2e components.
Enterprise
- In addition to the standard support service you gain access to the clustering code of NEXUSe2e, which enables you to set up a scalable network of NEXUSe2e nodes.
- With the clustering code you
- distribute the load of your transactions to several machines, and in addition to that
- ensure availability in case of failure